Terms of Use

These Terms of Use (“Terms”) govern your access to and use of the Ebenezer Telehealth website at ebenezertelehealth.com and the telehealth services provided by Ebenezer Telehealth (“we,” “us,” or “our”). By using our website or services, you agree to these Terms in full. If you do not agree, please do not use our website or services.

1. Scope of Services

Ebenezer Telehealth provides telehealth medical services including, but not limited to, women's health consultations, weight loss management, and minor illness treatment via secure video and/or audio technology.

Oklahoma Only: Our telehealth services are provided exclusively to patients who are physically located in the State of Oklahoma at the time of their appointment. We are licensed to practice in Oklahoma only and do not provide services to patients located in any other state, regardless of state of residency.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.

2. Not a Substitute for Emergency Care

Our telehealth services are not appropriate for medical emergencies or conditions requiring immediate in-person evaluation and treatment. Telehealth is not a replacement for all forms of in-person care. In certain situations, our provider may determine that an in-person visit or emergency care is necessary and will advise you accordingly.

3. User Responsibilities

By using our services, you agree to:

• Provide Accurate Information: You agree to provide truthful, accurate, and complete information about yourself and your health history. Providing false or misleading information may affect the quality of care you receive and constitutes a material breach of these Terms.
• Be Physically in Oklahoma: You confirm that you are physically located within the State of Oklahoma at the time of each telehealth appointment. Misrepresenting your location may have legal implications and may result in termination of services.
• Maintain Account Security: You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.
• Use Services Lawfully: You agree to use our website and services only for lawful purposes and in compliance with all applicable laws and regulations.
• Meet Technology Requirements: You are responsible for ensuring adequate internet access, a compatible device, and a working camera and microphone for telehealth video visits. Technical difficulties on your end do not relieve you of scheduling obligations.
• Follow Medical Guidance: While we provide professional medical guidance, you are ultimately responsible for your own healthcare decisions. You agree to follow up with in-person providers as recommended by your provider.

4. Telehealth-Specific Limitations

You acknowledge and accept the following limitations inherent in telehealth services:

• Our provider cannot conduct a physical examination during a telehealth visit.
• Technology failures — such as poor internet connectivity or equipment failure — may interrupt or prevent a visit from occurring.
• Certain conditions may require in-person evaluation, diagnostic testing, or emergency care that cannot be provided via telehealth.
• Prescribing controlled substances via telehealth is subject to state and federal regulations that may limit what can be prescribed remotely.

For more detail on the nature, benefits, and risks of telehealth, please review our Telehealth Informed Consent.

5. Intellectual Property

All content on this website — including text, graphics, logos, images, video, and software — is the exclusive property of Ebenezer Telehealth or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You may access and use our website content for personal, non-commercial purposes only. You may not reproduce, redistribute, republish, or create derivative works from any content on this site without our express written permission.

6. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Ebenezer Telehealth, its providers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of, or inability to use, our website or services
• Any errors or omissions in content on our website
• Unauthorized access to or alteration of your data
• Technology failures beyond our reasonable control
• Decisions made by you based on information provided through our services

Nothing in these Terms limits liability for gross negligence, willful misconduct, fraud, or any liability that cannot be excluded under applicable law, including professional medical liability.

8. Links to Third-Party Sites

Our website may contain links to third-party websites for convenience and informational purposes. These links do not constitute an endorsement of those sites or their content. We are not responsible for the content, accuracy, or privacy practices of any third-party website. You access such sites at your own risk.

9. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Oklahoma, without regard to its conflict of laws principles.

Any disputes arising from or relating to these Terms or your use of our services shall be resolved exclusively in the state or federal courts located in Oklahoma County, Oklahoma. By using our services, you consent to the personal jurisdiction of such courts.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective when posted to this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

11. Contact Us

If you have questions or concerns about these Terms of Use, please contact us: